Product and Delivery Specialist

Job Description

Under the supervision of the customer experience manager, the employee will be responsible for training and supporting customers during the delivery of their vehicles fleet.

Main responsibilities

• Carry out deliveries of vehicles;
• Train customers (drivers, operators, mechanical teams) to facilitate the integration of Lion vehicles into their vehicle fleet;
• Provide training on the various services offered by Lion;
• Survey and collect customer reviews and comments to improve the customer experience.

Knowledge

• Knowledge of vehicle mechanics;
• Knowledge of MS Office.

Skills

• Ability to communicate effectively, both orally and in writing;
• Ability to work with discretion;
• Ability to act quickly;
• Ability to work in a team.

Skills and attitudes

• Demonstrate interpersonal skills;
• Demonstrate autonomy;
• Show leadership;
• Demonstrate attention to detail;
• Be organized.

Education and experience required

• Bachelor's Degree in a relevant field;
• 3 to 5 years of experience in a similar position or in the automotive industry.

Working context

• Will have to travel frequently.
• Must have a valid passport and driver's license.