Mechanical Engineer - Service Engineering

Job Description

Innovative manufacturer of zero-emission vehicles
Leader in transportation electrification in North America
That's us!
Every day, in our own way, we contribute to improving our environment and our society.

Come and design the future with us!

Why join our team?

• You'll work in a stimulating and constantly evolving environment (no chance of getting bored with us)!
• We simply understand. Your family and your health come first!
• Your schedule is flexible and we trust you!
• We've got insurance and a great employee assistance program!
• There are no limits to your career potential at Lion!

What is the role?

Under the supervision of the Service Manager, the Service Engineer is responsible for supporting the after-sales service group in responding to customer needs and investigating causes of failure of vehicles produced by Lion Electric Company and working with the engineering team to find effective solutions.

What are the main responsibilities of the role? 

• Provide diagnostic procedures to Lion technicians and customers to limit vehicle downtime, and improve the reliability of our product;
• Create 2D and 3D mechanical drawings to meet product requirements; either reliability improvements or after-sales options;
• Create and improve diagnostic tools;
• Understand how Lion vehicles work, and how our customers use our products;
• Propose solutions to mitigate short and/or long-term problems;
• Master the mechanical infrastructure of our vehicles in order to support our teams;
• Analyze vehicle data to propose corrective actions;
• Work with other engineering departments to improve vehicle reliability;
• Implement plans for correction and follow-up of modifications;
• Review and approve recalls and service bulletins;
• Any other related tasks.

What are the essential elements for success in this role?  

Knowledge

• Knowledge of electric vehicle systems;
• Knowledge of automotive mechanics, an asset;
• Knowledge of software: Catia, solidworks;
• Advanced MS Office skills.
• Good written and oral communication skills (French and English);
  • This position requires knowledge of intermediate or advanced English, both spoken and written, on a daily basis, in order to communicate with suppliers and colleagues located outside Quebec.

Skills and attitudes

• Ability to communicate effectively;
• Ability to prioritize and manage urgent situations.
• Good analytical skills;
• Ability to synthesize information;
• Demonstrate rigor;
• Team spirit.

Required training and experience

• Bachelor's degree in mechanical engineering;
• Member of the Ordre des Ingénieurs du Québec;
• Experience in interpreting technical drawings and electrical diagrams;
• Experience in designing mechanical parts; 
• Experience with CAN bus and diagnostic trouble code (DTC) analysis;
• Experience with CAN analysis software (Canalyser, PiSnoop or equivalent);
• Experience in collecting and analyzing data and diagnostics.

Additional information

• Two positions are available as mechanical engineers: 
  • The first position is available for a person with between 3 and 5 years of related experience;
  • The second position is available for a person with more than 5 years related experience. 
• This position is face-to-face, 3 days a week or more, depending on business needs. 

Apply now! We can't wait to talk to you!